Trading Terms & Conditions
Orders are only accepted subject to the trading contract of Barnsley Lock & Safe Co Ltd hereinafter called the "Supplier" or "Seller" as detailed below. Purchasers of supplied goods will on accepting delivery be deemed to have agreed that any printed conditions on their orders or other documents shall only be binding where they are not in variance with these terms and conditions. Any buyer who objects to these terms below must, prior to deliver/receipt of goods, inform the Supplier of their objections whereupon the order shall be deemed to be cancelled unless any proposed variation is accepted in writing be a Director of the Supplier.

1. PRICES. Prices charged will, unless otherwise specified, be those ruling at the date of acceptance. Quantity rates will apply only to each individual order and delivery. Orders and deliveries may not be aggregated to obtain quantity rates.  For Purchasers with approved credit accounts,  prices quoted are subject to payment being made within these terms agreed, and in the event of payment being made overdue by 60 days or more, then such prices are liable to recalculation at the Suppliers retail prices ruling in its price list current at the end of 60 days. Any prices quoted on the Internet may differ from showroom prices.

2.  ORDERS. All orders shall be subject to the Purchasers credit worthiness as determined by the Supplier. The Supplier may at its sole discretion limit, modify or cancel the credit of the Purchaser both as to time and amount, and the Supplier shall have the right to cancel any orders placed by the Purchaser or refuse or delay shipment if the Purchaser fails to meet payment schedules established by the Supplier. Such cancellation, refusal or delay shall not constitute termination or breach of any order, contract or agreement by the Supplier.

3.  SHIPMENT. Shipment of orders will only be made by the method of the Suppliers choice unless otherwise agreed and be made only to the Purchasers permanent address. Every effort will be made to effect delivery on the dates agreed but no guarantee of delivery dates can be given. Orders sent by first class post can take up to 10 working days for delivery as quoted by the Royal Mail. We recommend DPD Next day delivery if the customer needs to know when delivery can be expected (tracked) Note : Next day delivery is timed from day of despatch and not the day order was received.

4. PAYMENTS.  The time within which the Buyer is to pay for goods shall be of the essence of this contact and in the event that the Buyer shall fail to make payment by the due date, credit will be withdrawn and legal steps taken the recover the dept and costs incurred in the recovery of the debt. All accounts are payable on demand. In the absence of demand i.e where credit terms are agreed, payment in full for the goods or services supplied shall be made by the Seller before the last day of the month following the month in which the Sellers invoice is dated. The Seller shall be entitled to charge interest at the rate of 3% over the Bank of England base rate per annum on all overdue balances.The Buyer shall not be entitled to withhold or suspend payment for goods for any reason whatsoever.

5. TITLE OF GOODS.  Goods supplied remain the legal property of the Supplier until full payment has been received from the Buyer. Risk passes from the Supplier to the Purchaser on delivery. The Supplier may repossess goods from the Purchaser, if the Supplier considers the amount outstanding is in excess of the credit limit and overdue for payment. The Supplier, its servants or agents may enter the Purchasers premises where the Supplier has reason to believe any of the goods are situated in order to repossess such items. The Buyer as bailee undertakes to keep the goods safe and in good order and condition and clearly identified as the Suppliers property until full payment for the goods have been made to the Seller. Upon the commission of an act of bankruptcy by an individual buyer the immediate right to possession of the goods shall forthwith automatically revert to the Supplier. All costs including legal fees occasioned in the recovery of goods shall be paid by the Buyer.

6. PRODUCT GUARANTEES.  All product guarantees applies only to the first customer purchase from the Supplier. The manufacturer warrants all goods to be free from defects in material and workmanship under normal intended use provided the goods have been operated in accordance any instructions supplied by the goods manufacturer. The Supplier makes no other warranty express or implied with respect to goods, their quality or fitness of any particular use or purpose and no responsibility is assumed for incidental or consequential damages by reason of warranty or implied. Faulty items under guarantee must be returned to the Supplier for assessment (then manufacturer if required) a refund or replacement can be provided. The supplier is not liable for any costs incurred through malfunction or fault of any products supplied.

7.  CLAIMS.  Claims may be made subject to the Purchaser reporting any obvious damage , short or incorrect delivery to the Supplier within five days of the delivery date. Non-delivery to be reported to the Supplier within 7 days of expected delivery date. If no notice is received within 7 days, then the goods of the quality and quantity specified in the order shall be deemed to have been delivered to the Purchaser.

 a)  Shop purchases
. Returns for credit are only permitted with the Suppliers prior consent within 7 days from order. Such returns must be sent to the Seller freight pre-paid in unused re-saleable condition complete with any packaging provided, quoting all relevant invoice shipping information. A re-stocking charge may be charged. Any special order or bespoke items (including keys or workshop adapted items e.g keyed alike locks, alternative key colours) cannot be returned for refund. Any refunds will not be given until the goods have been received by the Seller and being deemed to be fit for resale as new by the Seller. 
b)  Online purchases. The online shopper (Buyer) has the right to cancel their order within 14 days from placing the order or 14 days of receiving the goods (whichever is the longer). If an online shopper (Buyer) wishes to cancel  their order, a refund will only be made if the goods are returned to the Seller (at the shoppers expense) within 28 days from receipt, unused and are deemed to be in re-saleable condition with any packaging originally provided with the goods, quoting all relevant shipping/order information. Any costs incurred to the Seller shall be deducted from the refund e.g. special order charges, carriage, postage & packaging or re handling if applicable. Returned electrical goods may require testing/inspection, for which a 10% charge will be applicable. The Seller must be notified of any goods incorrectly ordered for refund within 14 days of placing order. The Seller must be notified of any goods to be returned beforehand, and a returning reference number will be issued to be clearly marked on the returned goods outer packaging. Goods will not be accepted without the correct returns reference number clearly marked on the packaging.  Any special order or bespoke items cannot be returned for exchange or refund.  These include:  Keyed alike products, master keyed products, non standard alternative key colours,  electric locks, keys or workshop adapted items to buyers specifications.

9.  DESCRIPTION OF GOODS  All specifications and dimensions of goods are as stated in manufacturers literature. All product and packaging images are provided by the manufacturer and may differ to the goods supplied. Manufacturers withhold the right to change specifications, dimensions and product appearance of their products without notice. All weights and dimensions are approximate and may vary slightly from published data.

10.  RIGHT OF CANCELLATION BY THE SUPPLIER. Right of cancellation by the supplier will become operable if the Buyer should fail to meet his obligations as they fall due for any reason or if the Buyer commits an act of bankruptcy or being a limited company any resolution or petition to wind-up its business be passed or presented. Cancellation will also become operable at the discretion of the Supplier if the Buyer has not purchased sufficient goods over a reasonable period of time to make the credit account financially viable.

11.  FORCE MAJEURE.  The Supplier shall not be responsible or liable for its failure to perform its obligation if such failure is beyond the control of the Supplier, whether caused by acts of God, unavailability or shortages of material or energy necessary to produce and or deliver goods by usual modes of transportation, fire, flood, war, embargo, strikes, explosions, riots, war, rule, regulations, restrictions or orders of any government authority, or any other cause currently in accordance with English Law financial, beyond the control of the Supplier or its suppliers.

12. ARBITRATION.  Arbitration in the event of any dispute not settled by the parties shall be subject to the provisions of the Arbitration Act 1950.